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Contact us online or via phone +44 (0) 2. You can learn English with our expert trainers in our London centre at 15 Holland Park Gardens, in the Royal Borough of Kensington and Chelsea, or you can choose to study English online in groups or in individual classes. We also offer bespoke business solutions for staff training and assessment.

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Courses include General English, Individual English training, Legal English, Business and Professional English, IELTS preparation and Academic English. Our practical, individualised approach enables our clients to learn effectively and make rapid progress. It is the joint #1 English language school in the UK according to the British Council inspections, the highest rated English language school in the world on Trustpilot, and the best value for money school according The English Language Gazette. The London School of English has over 100 years of history teaching English and communication skills to adult learners.

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Business and Professional English 25+ plus Individual Training.Business and Professional English - Virtual Groups.'Fake news' expressions you should know (level C1).Business English for work and careers: 50 words you need to know (level C2).

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How to improve your telephone English (level C1).How to write effective business and work emails in English (Level B2).Working online: what are the implications for language and communication? (level C2).How to sound natural with adverbs of attitude (listening skills).Practise your reading and listening by reading the blogs below. Resolution: a firm decision to do or not to do something.

Pompous: grand, solemn, or self-important.

‘Would you like to…’ vs ‘Do you want….’ ġ0. Emojis are never used in formal language! GlossaryĮliminate: to remove or eliminate something.

Would you like a cup of tea? vs Fancy a cuppa?.

She’s decided to accept the job offer.

She has decided to accept the job offer.

In informal language they are used for easier flow and faster speech. Speech is generally slower in formal language, allowing for correct and clear pronunciation, and the tone of the voice is more serious.

Sorry, but the delivery will be late because of the weather.

We regret to inform you that the delivery will be delayed due to adverse weather conditions.

In formal language, grammar is more complex and sentences are generally longer. Public speaking (speeches, lectures, etc)

Situations that are more relaxed and that involve people that you know well or know each other well When you are communicating with someone that you don’t know very well Using very formal English in everyday situations can sound pompous, so always think about the context and your target audience. This table shows the main scenarios in which it is best to use formal language. Please accept my apologies for any inconvenience this may cause.1. Know in which situations you can use informal language If you have any questions, please do not hesitate to contact me by email (on or by phone (on 0242 7433123). We wish you great success with your initiatives to improve the state of women. Thank you once again for your consideration. We look forward to other opportunities to partner or collaborate with Orange Nation to improve the state of women in society. Please find below a link to the web page to reapply:Īs a way to recompense you for any trouble this has caused, we will credit your account when active with £35. We regret to inform you that we are unable to accept your offer to partner.

Once you have done this, we will re-issue you with a new card as quickly as we can. In order to change the status to active, you will have to reapply for the credit card account again. Unfortunately, due to banking regulations we are not legally able to change your account's status from cancelled to active. I apologise on behalf of our company for this situation happening. As a result, you will not be able to use the credit card. I regret to inform you that due to a mistake on our computer system, your credit card account with ourselves has been cancelled. And in the below online exercise you will learn by looking at two examples of different types of emails where bad news is being given how to both structure your bad news email/letter (because where you say things is as important as what you say) and some polite English phrases (both formal and less formal) that are used in them. It is also important where you say the things and how you say them. In addition, depending on both the situation and if you are to blame, you can either offer some form of compensation, an alternative or a possible solution to their problem.

Provide the person with an opportunity to discuss the situation with you.

Explain or provide a reason(s) why either the decision was taken or the thing has happened.

Quickly inform the person of the bad news.

In my experience, any email giving bad news needs to: But there are ways to prevent that unhappiness turning into resentment or even anger and damaging a relationship or losing a customer. No matter how you write it, people are not going to be happy when reading it. Giving good news is a very easy thing to do in an email or letter, unfortunately giving bad news isn't.